Vodacom doesn’t sell quality products

I bought a charger at vodacom shop Rustenburg mall within a Month the charger was No longer working upon returning The charger for an exchange with the nee one The manager refused To exchange and insisted that I buy a Nee one I have been sending complaints To their complaints Deportment no one is assisting this is a tedious excessive All I need is for My charger to be replaced With A New one as they don’t sell quality products and their products are expensive for no good quality vodacom rustenburg Mall service sucks especially the manager she is so arrogant.