TN
Tasneem N
1 reviews | Active since Mar 2022
28 Apr 2022, 10:09
Vodacom doesn't respond to queries
We have been waiting from March for Vodacom to finalise our query. They keep on closing cases. But nothing has been resolved. No communication what so ever. Vodacom had proven now that they don't really care about their clients.
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Replies (2)
Vodacom's replyOfficial
28 Apr 2022, 11:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply28 Apr 2022, 11:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
TN
Tasneem N's updateReviewer Update
28 Apr 2022, 12:33This the same bull**** reply i get after my complaint
No-one is going to call
No-one is going to call
TN
Tasneem N's update28 Apr 2022, 12:33
Reviewer Update
This the same bull**** reply i get after my complaint
No-one is going to call
No-one is going to call