Vodacom doesn't respect your privacy

Item: Vodacom
Rating: 1
Author: Albert C

Just 2 weeks ago my personal information that ****mers obtained from Vodacom was used to commit identity fra ud and open accounts in my name without my consent.

I just received another call from such a company trying to sell upgrades to me. They know my name and my personal details. Where did they get it? They got it from Vodacom.

Vodacom needs to get a leash on these companies that they give my personal information to. You're doing a lot of damage to your brand.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

23 Apr 2023, 17:31

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Vodacom's reply23 Apr 2023, 17:31

Official

Albert C's updateReviewer Update

25 Apr 2023, 16:34

What are you going to do with the spam calls I receive all the time? I've asked multiple times to get taken off your marketing list.

I'm going to post bad reviews for every spam call that I get trying to get me to upgrade or sell me more Vodacom services.

Albert C's update25 Apr 2023, 16:34

Reviewer Update