LM
Louis M
1 reviews | Active since Aug 2012
14 Mar 2022, 13:24
Vodacom doesn't resolve matters. I have 1 issie since July 2021, still waiting for resolution. Upgraded Mt router Jan 2022, Matter still not resolved yet. 3rd issue is upgrade done on my nr in Feb 2022 which was actually done in July 20221, not my new u
Matters still not resolved yet
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
14 Mar 2022, 14:03Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply14 Mar 2022, 14:03
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
LM
Louis M's updateReviewer Update
14 Mar 2022, 14:09Last time you also did exactly the same reply and nothing else after that, no email, no phone call, no nothing.
LM
Louis M's update14 Mar 2022, 14:09
Reviewer Update
Last time you also did exactly the same reply and nothing else after that, no email, no phone call, no nothing.