KA
Ka A
1 reviews | Active since Mar 2017
12 Nov 2021, 10:49
Vodacom doesn't honour advertised deals
Vodacom via Vodashop Fourways advertised a deal ending 8 Nov. when we tried to take out 3 x packages the lady simply said the deal has ended. Even though we were within the valid date range for the special. False statements about escalations to the relevant managers have been promised.
Vodacom has not done anything to deal or honour this deal.
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Replies (1)Vodacom's replyOfficial
12 Nov 2021, 11:10Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Nov 2021, 11:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
