MR
Megan R
1 reviews | Active since Mar 2017
16 Dec 2019, 01:43
Vodacom doesnt help
Keep getting this sms: You have insufficient airtime in your Vodacom account. To purchase PK_Google_Sub Name, please recharge and try again. Yet vodacom says cant pick up anything on their side. This is becoming really annoying what more must i do to stop this
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
16 Dec 2019, 10:22Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Dec 2019, 10:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
01 Feb 2020, 09:23Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per our telephonic discussion, kindly monitor the sms issue, if the issue persist please ask the account holder to get in contact with us.
Regards,
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per our telephonic discussion, kindly monitor the sms issue, if the issue persist please ask the account holder to get in contact with us.
Regards,
Consumer Website Team
Best regards,
Vodacom's reply01 Feb 2020, 09:23
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per our telephonic discussion, kindly monitor the sms issue, if the issue persist please ask the account holder to get in contact with us.
Regards,
Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
As per our telephonic discussion, kindly monitor the sms issue, if the issue persist please ask the account holder to get in contact with us.
Regards,
Consumer Website Team
Best regards,