Vodacom doesn't have customer ethics.

Vodacom Failing to help a customer with an upgrade. Mtn phoned me with a black friday special. I phoned vodacom in November 2022 I have no response from them till now. It's almost March 2023.

I spoke to Nomnotho, Simeon, Fiona,Mathew. All saying they going to escalate the matter. They all going to call me back. The system is Failing. They have no direct number to call or complaint departments. Hopefully some can help or they will lose a customer after 8years of loyalty.

Unacceptable service.. Vodacom is falling...

I will be canceling both my contracts if I don't get feedback by tomorrow