Hellopeter
Share Your Experience
SN
Sh'Lombeh Ngwenya

1 reviews | Active since Oct 2020

06 Feb 2024, 07:08

Vodacom doesn't fulfill orders.

I made orders on the 24th November 2023 via the vodabucks App. 2 paid with money and 1 with vodabucks..til now i haven't received my orders...they've been giving me a runaround. So i get to question why they are still making specials when they know they won't fulfill those orders. I mean they are also refusing to refund me. They are a big company you wouldn't even think they might **** you.

0
Replies (3)
SN
Sh'Lombeh Ngwenya's update06 Feb 2024, 07:39
Reviewer Update
I've been Communicating with your Team Since And There's No Positive Feedback Just "Our Team Will Provide With Feedback Once It is Available We Will Contact You" Kunini?? No
Vodacom
Vodacom's reply06 Feb 2024, 10:18
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply09 Feb 2024, 11:07
Official
Dear Customer,  Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.  Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. 
Regards,   Consumer Website Team 

Best regards,