DW
Damian W
1 reviews | Active since Mar 2009
10 Mar 2021, 09:45
Vodacom doesn't even respond on hellopeter...
Referencing the following hellopeter query, I have not had any contact from Vodacom - this despite your promise that a consultant would be in touch???
https://www.hellopeter.com/vodacom/reviews/iphone-imessage-activation-not-working-***
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
10 Mar 2021, 10:39 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply10 Mar 2021, 10:39
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
12 Mar 2021, 12:03Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we escalated your query to our technical team for further assistance. Based on the feedback provided, our team made contact with you and provided feedback.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we escalated your query to our technical team for further assistance. Based on the feedback provided, our team made contact with you and provided feedback.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply12 Mar 2021, 12:03
Official
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we escalated your query to our technical team for further assistance. Based on the feedback provided, our team made contact with you and provided feedback.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Please note that we escalated your query to our technical team for further assistance. Based on the feedback provided, our team made contact with you and provided feedback.
We apologize for the inconvenience and the service experienced.
Regards,
Vodacom Consumer Website Team
Best regards,