mK
mark K

1 reviews | Active since Nov 2009

10 Sept 2018, 09:42

Vodacom doesn't deliver

Pathetic and dishonest , no service what so ever . complained last week about useless vodacom shop in Table Bay mall Cape Town , received a call from vodacom and was told store would contact me ... Well no contact from store . vodacom is really not worth the trouble

0
Replies (3)
Vodacom
Vodacom's reply10 Sept 2018, 10:34
Official

Dear Customer,

Thank you for making us aware of your query.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details

Regards,

Vodacom Consumer Website Team

Best regards,

mK
mark K's update10 Sept 2018, 15:27
Reviewer Update
Standard reply from Vodacom but nothing gets done . Avoid vodacom the service is very very poor
Vodacom
Vodacom's reply12 Sept 2018, 14:13
Official

Dear Customer,

Thank you for the time and effort taken to voice your dissatisfaction.

Please be advised that we've requested that the store prioritize your request and a representative should be in touch shortly. We'd like to apologize for the aggravation caused by the delay.

Regards
Vodacom Consumer Website Team

Best regards,