Vodacom doesn’t care. You complaint nothing happens your just a number

Item: Vodacom
Rating: 1
Author: Keorapetse M

Am very dissatisfied. I’ve used Vodacom for more than 15 years but am not valued. I’m still with the very same problem since 4 weeks ago l have a device that is not working and they don’t care.

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Replies (1)

Vodacom's replyOfficial

15 Sept 2024, 15:54

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply15 Sept 2024, 15:54

Official