Vodacom doesn't care- our fiber had been down for 4 full days.

Our network went down on Tuesday to date, Vodacom had not bothered to assist, logged calls. Had to make countless follow-ups without winning, we work from home and had to find alternatives because of fiber issues. Vodacom is not even bothered got off the call now and was told it is still within the SLA who in their rightful state of mind would provide such feedback when a customer had to connection for 4 full days and still being told a technician may come tomorrow. We are being disrespected and it's clear they don't want our business. I wouldn't recommend anyone to get fiber from vodacom.