Vodacom doesn't care once you are a signed customer. Forget about being able to contact customer acquisition centre for assistance with simple grade one stuff. It will never happen.

I urge vodacom network users to divorce this arrogant company. I rather cancel 3 contracts and ported to Mtn. I wish a great number does the same by going to other networks. The main reason is nothing gets done at all with vodacom. It is a company built on lies and I am convinced the customer care agents follow the organisation culture founded on promising lies. Vodacom is simpleton which cant resolve even a grade one issue. It's a company to totally shove in the dust bin for ever and never recycle for good. It is impossible to update personal information / details at vodacom. It is like 1minus 3, it cant grade 2!