jS
jason S

1 reviews | Active since Aug 2016

01 Sept 2016, 11:36

Vodacom Doesnt Care MIDRAND

<p>My situation from the previous hellopeter has not been resolved. This is 2 weeks since the previous 3 months VODACOM has been charging me for services not received (*****ing). </p> <p> </p> <p>HelloPeter? Hi, are you there? Peter? Hello? Arn't you meant to follow up to see if a problem has been sorted?</p> <p> </p> <p> </p>

0
Replies (2)
Vodacom
Vodacom's reply01 Sept 2016, 11:56
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply01 Sept 2016, 15:49
Official

Dear Mr Smit,

The matter is being attended to by the store management.

Regards,

Cassandra