1 reviews | Active since Jun 2012
Vodacom doesn't care
Poor service After canceling my contract with Vodacom, the debit order still deducted from my account. I then tried calling Vodacom to resolve this, but since the contract has been cancelled the number no longer registers on their system as a contract number and the automated system simply puts the phone down. Even if you try to speak to a consultant to put you through to the accounts department, they can't directly connect you, and you have to go through the same process just to have the automated system put the phone down on you.
There seems to be no way of contacting Vodacom accounts unless you have a contract, which is ridiculous.
Just a confirmation why I made the right decision is canceling with Vodacom and move to another service provider, they don't care about their clients.
