JvdM
Jaco van der Merwe
1 reviews | Active since Nov 2020
03 Dec 2020, 14:00
Vodacom doesn't care
i have a settlement letter in witch it states my account of 2019 is settled.... but after it has been settled Vodacom added on the same account a amount of 625 on that same account witch i did settle if i phone them thy cant explain for what it is.... and its hurting my credit rating a lot... and it just doesn't look like thy care to fix their mestake
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Vodacom's replyOfficial
03 Dec 2020, 14:14 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Dec 2020, 14:14
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team