1 reviews | Active since Dec 2016

25 Apr 2018, 10:58

Vodacom - doesn't care at all.

I have been immensely hacked and all my accounts have been compromised. I have been to two service centres for a software refresh. It does not solve the problem, which they are aware of.

Apparently I need a new device? When this should never have happened. No help provided.

Terrible service.

0
Replies (3)
Vodacom
Vodacom's reply25 Apr 2018, 12:29
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply25 Apr 2018, 13:35
Official

Hi Justin

As discussed, feedback has been provided to you and this matter is resolved.

Regards,

RJ

's update25 Apr 2018, 13:42
Reviewer Update
Cannot help with device. Can the data be returned?!