SK
Segomotso K

1 reviews | Active since Jul 2018

23 Jul 2024, 08:02

Vodacom doesn't care at all

Vodacom refusing to resolve their breach of contract and one has made a final decision never to take any vodacom contract. Now exiting the phone contracts after 20 years of being with them for the last 5 years was horror. Never. Their wifi contract am waiting for it to expire as they bullying me with hefty cancellation bill for breaching whilst in their breach they don't care and are willing to abuse their rights.

0
Replies (1)
Vodacom
Vodacom's reply23 Jul 2024, 10:02
Official
 
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via WhatsApp to request your personal details. 
 
Regards, 
 
Vodacom Consumer Website Team