Vodacom doesn't care about their customers

Item: Vodacom
Rating: 1
Author: Anele M

Good day

I would like to know which legal external my account was handed over. I haven't received any calls from them. I am not sure where it was prescribed????? ? Vodacom handed over my account without engaging with me with any sort of arrangement

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Replies (1)

Vodacom's replyOfficial

11 Jan 2023, 08:15

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply11 Jan 2023, 08:15

Official