VC
Vusi C

1 reviews | Active since Jan 2014

28 Feb 2021, 08:38

Vodacom doesn't care about their customers

From earlier this year I have been having connectivity problems which I have reported with Vodacom business, but I feel they're failing me. they told me last week that they have rebooted a tower around the area, but I am still struggling. I always get missed call notifications, and when I need to make a call I must drive to another area where the signal is better.

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Replies (1)
Vodacom
Vodacom's reply28 Feb 2021, 11:36
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team