QB
Quinta B

1 reviews | Active since Dec 2025

09 Jan 2026, 06:19

Vodacom - doesn't care about farmers lives/a joke/unprofessional/

I live on a farm. I rely on signal to call for help. I have been battling now for weeks and still my wifi signal is never stable. The absolute joke is that Vodacom calls me and sends a sms to say I didn't answer. My word I didn't answer because I have no signal. Then they send me a email with incorrect spelling and grammar. That email I put on social media to indicate the complete lack of professionalism. It is now a joke on Facebook. There is no more unprofessional company than Vodacom. I am starting a campaign for all farmers to boycott Vodacom. Vodacom does not care about security,safety and the lives of farmers. Almost a year I have been paying for a connection that is never stable and can not be re**** on.

0
Replies (2)
Vodacom
Vodacom's reply09 Jan 2026, 07:43
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team 
QB
Quinta B's update09 Jan 2026, 08:11
Reviewer Update
I do not have signal so how will you call me
You try to call me but please keep in mind that du to your poor service I don't have signal
Sbu Cele has contacted me with a atrocious email but gave me terrible service.
That email has been posted on your facebook