Vodacom Doesn't Care About Clients

Please guys Don't deal With Vodacom ,I upgraded my contract on the 6th of December 2023 and still Vodacom Can't get thing right ,service level is zero as manager's and staff all promise but don't get back to you or do what they promise. I still didn't receive my device yet they are take my premiums every month .I've been email their mangers and agents but no one replies .It's so disappointing that a So called corporate company delivers service like this .It's over a month that they can't get things right .It very frustrating dealing with a business like this