SD
Shiraz D

1 reviews | Active since May 2013

03 Jun 2022, 11:21

VODACOM DOESN'T CARE

Vodacom doesn't seem to care about bad customer rating. They probably just busy counting there profits and laughing at the bad reviews being written them. Waiting for almost a month for Vodacom to get in touch with regarding the misleading advertising. We app**** for a 2for1 contract special. The was no spec of the phone one the website, so we search for them on line. Confirming the device was dual sim. Picked up the phones and got home. Realizing it was single sim. Contacted the Vodacom4u Vangate immediately regarding this and return or resolve this issue. Nothing since they. Will keep on writing truth of Vodacom's ill treatment of their customers. Till my issue is resolved.

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Replies (1)
Vodacom
Vodacom's reply03 Jun 2022, 12:08
Official
Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team