1 reviews | Active since Feb 2017

20 Jul 2021, 08:35

Vodacom Doesn't Care

Vodacom really doesn't care about customers. You log a call for and it takes a month to sort it out but when making sales they take a take to resolve your sale. I guess the company cares about the $$ then retaining what they have. This is a big disappointment. The funny thing is they can even tell you that its a weekend you will have to wait till week day for your problem to be resolved.

0
Replies (1)
Vodacom
Vodacom's reply20 Jul 2021, 09:06
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team