SR
SONJA R

1 reviews | Active since Jan 2015

25 Sept 2016, 07:22

Vodacom doesnt care!!!

<p> </p> <p>It seems to me Vodacom doesn't care about bad review or complaints from their customers! We don't matter to them!! This is almost a month and after about 4 complaints on Hello Peter I only get pop an email from Dominic! No feedback about the rudeness, the bad service and upgrade that was never done!!! I am begging Vodacom PLEASE release me from my contracts with you!!! I really don't want to deal with such a bad COMPANY!!!! Please help Cell C!!!!</p> <p> </p> <p> </p> <p>Good Day Mrs. Rossouw</p> <p><br />Sorry for the delay as I was out of office.<br />Please confirm if you have been contact by Louisa?<br />Please also confirm if the sim cards are now active?<br />If not, please provide me with the sim card numbers.</p> <p><br />Regards<br />Dominic</p> <p>This e-mail is classified C2 - Vodacom Restricted</p>

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Replies (1)
Vodacom
Vodacom's reply26 Sept 2016, 07:35
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Best regards,