Vodacom doesn't canceled their contract when you canceled it.

Hava an contract with Vodacom which would expire the end on November 2023. THis was 1 x contract for 2 x data cellphones for R99pm for both, in 2021( I have taken these contract out by Game ) and with the 2 x increase it changed to R101. On the 02 October 2023 have canceled the contract with them and I asked her how much will the last installment be and when will it the last day of the contract, the lady I spoken told me the last installment will be R101 and would go of the end of November 2023, and then this contract will be pre-paid. I asked this lady mire that once, if both number are canceled and she said she only 1 x number on their system under my name. In December 2023 an amount of R80, go of for my account for Vodacom and in January 2024 an amount of R160 go off and try to call them and only get an answer on the 27 February 2024 which this lady told me only 1 of the contract was canceled. So also said she can't give me any reference number and will send it via email, which I still waiting for. Vodacom doesn't canceled their contracts and make the user( me ) the person which is in wrong and expert me to pay for contract which wasn't canceled. I don't know how 1 x contract have changed into 2 x contracts. On the 28 February 2024 an amount of R362 go off on my account.