Vodacom doesnt answer calls or call back, even after holding for over 30 mins.

On Tuesday 24 February 2026, I called Vodacom customer care at 12 the afternoon and 3pm, both calls holding for 30mins and still no answer. I even tried the option whereby you can request a call back, but still nothing. The lack of service from Vodacom is pathetic, considering im a contract customer.