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Danny M
1 reviews | Active since Oct 2023
18 Oct 2023, 15:53
Vodacom doesn't allow their clients to cancel contract at the end.
I'm very disappointed in vodacom, at the end of my contract with them I called for cancelation but a person who was helping kept on insisting to upgrade instead I refused all offers and I told him to cancel, now I'm so confused to hear that I owe them R950 and they handed matter to legal team.
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Vodacom's replyOfficial
19 Oct 2023, 07:53 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Oct 2023, 07:53
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team