1 reviews | Active since Sept 2016

12 Jan 2017, 09:49

Vodacom doesn't want new customers

<p>I have been trying to sign up for a new contract with Vodacom for a week. Because I app**** online my name is now blocked and I can't apply anywhere else. I specifically cancelled my contract with another network early and had to pay a penalty to move to Vodacom as instructed by the call center and now I am stuck on prepaid with no contract. I need someone to call me and clear my name on the system so I can apply for a contract and get the phone immediately, not keep waiting days to hear nothing from Vodacom.</p>

0
Replies (1)
Vodacom
Vodacom's reply12 Jan 2017, 11:25
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team