Vodacom doesn't care about you!

I do not enjoy ranting - but sometimes it's good to let people know and even the company involved what the problem is. I booked in a phone for a repair check, this alone cost me R57 which used to be a free service. After receiving a call and rejecting a ridiculous price for fixing a screen (a price that is arguably more expensive than the phone itself), I with my long face went down to pick it up to wait in a queue for over half an hour for a phone I dropped off less than 2 hours before.<br> <br> Why you moved to a ticket system baffles me - it's not working as well as you think. Along with the wait having consultant desks empty and others just chatting while customers wait and stand looking like inflatable promotion air dancers. Lakeside mall Vodacom needs a new manager or some drastic changes because this is not the first time.<br> <br> My title says it all, Vodacom does not care about their customers. They just want you to sign a looped contract where they benefit and to charge you to a point where you would say yes even though you know it's a ******* - Sanral has some competition, I mean South Africa's data and call rates are amongst the top in the world. Congrats Vodacom! <br> <br> <br>