1 reviews | Active since Nov 2016

10 Nov 2016, 17:09

Vodacom doesn't care about its users!

<p>Well it's been a week since I wrote my report about vodacom and how they are cheating me of my hard earned airtime and I'm still waiting for them to give me an explanation on why they taking my airtime when I connect to the Internet instead of taking from my data bundles. This just shows what type of company vodacom is just just don't care about it customers. So to all of you thinking of joining vodacom please don't cause by doing so you will be causing unnecessary stress and heartache that you don't need in your life, rather join other networks.</p>

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Replies (1)
Vodacom
Vodacom's reply11 Nov 2016, 09:28
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team