VODACOM Doesn't Care!!!

<p>On 22/11/2016 my Sony M5 was sent away for the third time for the EXACT same problem! (Job No: ********** 4)</p> <p>On 6/12/2016 I received an SMS from Vodacom's Advanced Repair Center that my device has been REPLACED and sent to Bloemfontein!!!</p> <p>A week has passed since then and I still haven't received my replacement device!!!</p> <p>I went to the store yesterday and they told me to phone their Customer Care Line!!!<br />And Customer Care tells me to contact their Repairs Team!!!<br />So I ask them why should I do all this??? And I tell them they must find out where my replacement phone is!!!</p> <p>I was then told that a Senior Coordinator will get in touch with me,,, and even till now,,, NOBODY from Vodacom has!!!</p>