Vodacom doesn't care!

<p>For more than a year, I have been spending an average of R1000.00 per month on data that seems to be vanishing. This is devastating and not affordable to me at all. Other than my data that is being depleted,last week 1gb of data was missing as well as R250.00 bonus airtime that I should have recieved from purchasing a certain amount of prepaid airtime. </p> <p>Vodacom's reponse seems somewhat robotic with no genuine intrest whatsoever to resolve this issue. I have spent hours on the phone with numerous consults but no resolution. I've taken my phone to a Vodacare centre, restricted data, limited use of Social media, even changed my network from 4g to gprs but nothing seems to work. </p> <p>I just need a phone that I can use without breaking the bank. Please help!</p>