Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom sent me an email stating that I should visit a Vodacare store and that they can't control my Internet usage. They later explained that the feedback was final and that was it. My complaint was not attended too, nor did they address the issue of the missing airtime. This validates my very complaint that they don't care.
Vodacom sent me an email stating that I should visit a Vodacare store and that they can't control my Internet usage. They later explained that the feedback was final and that was it. My complaint was not attended too, nor did they address the issue of the missing airtime. This validates my very complaint that they don't care.