Vodacom Doesn't Care

Good day.<br> After two months of struggling to get any customer care from Vodacom I recently went to Canal Walk and one of the consultants actually took time with my query and could send me my invoices for the last few months. This is something I could not get out of anyone from either Customer Care - 082111 or Accounts *** (vodacom subscribers collections contact centre) for almost 2 months. After having a big fight getting the correct information from Vodacom and paying my account in June I still received no statement or invoice in July and again received automated voice messages telling me that my account will be suspended if I don't pay. At Canal Walk I could see the information the agent had on his computer screen after punching in only my number. He had all the relevant information about my complaints right there - including a previous Hello Peter complaint which has still not been answered. I'm highly disappointed that Vodacom just DOES NOT CARE in the least about their customers. No apology or discounts offered for the utter inconvenience caused or time my account was suspended for the wrong reasons because of terrible communication from their side.