1 reviews | Active since Apr 2017

21 Apr 2017, 08:07

Vodacom doesn't actually respond to HelloPeter complaints

<p>How to waste your time:<br /><br />1. Log a complaint on HelloPeter<br />2. Vodacom replies to say that a consultant will be in contact shortly.<br />3. Wait forever, because no-one will ever contact you.<br /><br />Repeat if necessary.</p>

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Replies (1)
Vodacom
Vodacom's reply21 Apr 2017, 08:18
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team