Vodacom does now know what they doing

A continuation of my endless problems with Vodacom [Part2]

... As expected, my line got fixed but that was not due to the consultant that @vodacom said will call me, I had to call and call and call them myself. If you dont call them they dont call you.

Now 2 weeks later its happening all over again. My 100mb line which is supposed to be uncapped was first accidently capped at 500gb in December and now 2 weeks later accidentally capped at 1.5tb which dropped my speed to 2mb making it impossible for me to work. Thanks for causing me to lose another days work

According to Vodacom the fair usage policy for the 100mb line is 2.5tb

So tell me Vodacom, who is running the show because clearly no one knows what the hell they doing.