Vodacom does nothing to prevent *****

Vodacom has admitted that there was a fradulent sim swop done on my number : "Upon receiving your complaint, VFS conducted an investigation and established the SIM swap on the above-mentioned cellular number was processed on 11th of March 2022 via Vodacom Authorised Dealer”

“It is apparent from our investigation at this point in time, that in this incident the unique username and password of the relevant store consultant was **********ly utilized to ********ly manipulate the system and circumvent security processes to SIM swap your cellphone number” YET they are denying liability for money that was then ****** from my bank account as a direct result of the sim swop :. DESPICABLE company