Vodacom Does NOTHING about ******* Id Theft and ******* Contracts on your account

Still these people do NOTHING about ******* contracts on an account which should not exist anymore and happily debt my account with *****ulent, I may have received a message that they are looking into but NO that means THEY DO NOTHING. This is disgusting. DO NOT EVER TAKE OUT A VODACOM CONTRACT, THEY DON'T VALUE AS A CUSTOMER.