RR
Ryan R

1 reviews | Active since Apr 2016

30 Apr 2016, 07:54

Vodacom does not want to release my number after porting

I changed to CellC on Thursday 28 and all documents signed and done they did the porting and got a sms saying Vodacom accepts and i should settle account on a number they gave.I settled the account yesterday Friday the 29 as well. But till now the only calls i can get is from Cellc To Cellc .All other networks cant get hold of me. Vodacom is not Releasing my number for what every reason .I have spent 4 hours trying to solve this problem with Cellc and Vodacom.Im loosing money cause clients can call me directly ,the people at Vodacom just say o ok we can log the problem can take 48 hours . Vodacom you are just doing it cause i swapped networks Everyone Beware they are just big bullie!!!!!!!!!!

0
Replies (3)
Vodacom
Vodacom's reply01 May 2016, 04:19
Official

Thank you for the posting.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards

Vodacom Consumer Website Team

RR
Ryan R's update03 May 2016, 11:49
Reviewer Update
Well still not able to receive calls,I have lost about R 7124.00 of income due to this so how is Vodacom Going to sort that out.They new they have this problem but they dont tell people. Its 3 days just shows how little they care about there customers!!!!!!!!!!!!!!!!!!!!!
RR
Ryan R's update11 May 2016, 13:17
Reviewer Update
They Really dont care about people.