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Nomfezeko N

1 reviews | Active since Feb 2014

18 Mar 2016, 09:38

Vodacom does not want to pay my credit amount back

I had overpayed my vodacom account and requested them at the beginning of February to transfer the money back to me. I have been promised everytime i call that the money would be transfered into my account the next day. Now it is Mid March and my money has not been transfered. <br> <br> I am dissappointed not that i am suprised though, as a result i cannot wait for my contract to expire so that i can close my business with Vodacom. <br> <br> Please up your game vodacom, some of us are losing confidence in you :(

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Replies (1)
Vodacom
Vodacom's reply18 Mar 2016, 10:02
Official
Hello Ntika,

Thank you making us aware of this issue.

Please note that a consultant will make contact with you in due course to assist with your query.

We apologise for any inconvenience caused.

Regards
Consumer Website Team