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Nomfezeko N
1 reviews | Active since Feb 2014
18 Mar 2016, 09:38
Vodacom does not want to pay my credit amount back
I had overpayed my vodacom account and requested them at the beginning of February to transfer the money back to me. I have been promised everytime i call that the money would be transfered into my account the next day. Now it is Mid March and my money has not been transfered. <br> <br> I am dissappointed not that i am suprised though, as a result i cannot wait for my contract to expire so that i can close my business with Vodacom. <br> <br> Please up your game vodacom, some of us are losing confidence in you :(
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Replies (1)Vodacom's replyOfficial
18 Mar 2016, 10:02Hello Ntika,
Thank you making us aware of this issue.
Please note that a consultant will make contact with you in due course to assist with your query.
We apologise for any inconvenience caused.
Regards
Consumer Website Team
Thank you making us aware of this issue.
Please note that a consultant will make contact with you in due course to assist with your query.
We apologise for any inconvenience caused.
Regards
Consumer Website Team
Vodacom's reply18 Mar 2016, 10:02
Official
Hello Ntika,
Thank you making us aware of this issue.
Please note that a consultant will make contact with you in due course to assist with your query.
We apologise for any inconvenience caused.
Regards
Consumer Website Team
Thank you making us aware of this issue.
Please note that a consultant will make contact with you in due course to assist with your query.
We apologise for any inconvenience caused.
Regards
Consumer Website Team
