OR
Obakeng R

1 reviews | Active since Jan 2021

04 Jan 2021, 11:53

VODACOM DOES NOT WANT TO CANCEL MY CONTRACT

I have been wanting to cancel my vodacom contract since last year October. The consultants say that it has been cancelled but every month I still get the airtime that I was receiving from them. It's been 4 months now and still nothing. Every time I call to cancel they say it has been cancelled but I still receive my airtime. Like I do not know what to do. Please help!!!

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Replies (1)
Vodacom
Vodacom's reply04 Jan 2021, 12:22
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team