LM
Lindiwe M

1 reviews | Active since Apr 2015

01 Mar 2022, 09:49

Vodacom does not want to cancel my contract

Vodacom is giving me a hard time, my cellphone contract ends today, but if I call Vodacom for cancellation, I spoke with an agent by the name of Calib Hariebo, who said I cannot cancel the contract because it was supposed to be cancelled yesterday the 28th of February, and says I can only make cancellation next month, Vodacom wants to keep on deducting my money for nothing, I've finished paying for the device and everything.

0
Replies (2)
Vodacom
Vodacom's reply01 Mar 2022, 11:11
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 

 
LM
Lindiwe M's update01 Mar 2022, 14:43
Reviewer Update
Thanks I'll be waiting...