LM
Lindiwe M
1 reviews | Active since Apr 2015
01 Mar 2022, 09:49
Vodacom does not want to cancel my contract
Vodacom is giving me a hard time, my cellphone contract ends today, but if I call Vodacom for cancellation, I spoke with an agent by the name of Calib Hariebo, who said I cannot cancel the contract because it was supposed to be cancelled yesterday the 28th of February, and says I can only make cancellation next month, Vodacom wants to keep on deducting my money for nothing, I've finished paying for the device and everything.
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Replies (2)0
Replies (2)Vodacom's replyOfficial
01 Mar 2022, 11:11Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply01 Mar 2022, 11:11
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
LM
Lindiwe M's updateReviewer Update
01 Mar 2022, 14:43Thanks I'll be waiting...
LM
Lindiwe M's update01 Mar 2022, 14:43
Reviewer Update
Thanks I'll be waiting...
