JH
Jaco H
1 reviews | Active since Jan 2011
22 Sept 2022, 13:43
Vodacom does not want the business.
So, I have phoned 4 Vodacom shops in my area and none of them have the items I need in stock. I have even tried to order it online only to find out a week later that my order was cancelled due to reasons I still do not understand. Do they want the business or not? Strange, last time I tried to upgrade, the same thing happened. Perhaps I should try another service provider.
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Replies (2)
Vodacom's replyOfficial
22 Sept 2022, 13:50 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Sept 2022, 13:50
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
JH
Jaco H's updateReviewer Update
26 Sept 2022, 11:15I still have not received the phone call. Is this not urgent for them?
JH
Jaco H's update26 Sept 2022, 11:15
Reviewer Update
I still have not received the phone call. Is this not urgent for them?