NH
Naresh H
1 reviews | Active since Mar 2009
30 May 2022, 15:17
Vodacom does not want new contracts opened
I am trying to get a 2nd contract with my 1st app**** for in January. I am client for 25+ years with an excellent credit record and have never missed a payment. I am being sent from pillar to post on a recent declined application. I was told It is Transunion declining me as I have issues on my credit record. I paid for a report to find it is almost perfect, and that they have no idea why I am being declined. Another call to sales and I was told according to my notes I could not get a 2nd contract so soon and needed to wait 90 days. We are almost in June and I still being declined. I was told acquisitions would call me but nothing has transpired.
Helpful (0)
Replies (3)0
Replies (3)Vodacom's replyOfficial
30 May 2022, 16:05 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 May 2022, 16:05
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
NH
Naresh H's updateReviewer Update
31 May 2022, 11:19Unfortunately nobody has called me yet. Not acquisitions, nor the consultant mentioned in this default message Vodacom sends out to everyone!
NH
Naresh H's update31 May 2022, 11:19
Reviewer Update
Unfortunately nobody has called me yet. Not acquisitions, nor the consultant mentioned in this default message Vodacom sends out to everyone!
NH
Naresh H's updateReviewer Update
01 Jun 2022, 18:32https://www.hellopeter.com/vodacom/reviews/credit-checks-are-not-factual-***
Here you point out what I am supposed to do, yet when i follow your own advice, it does not work. For decades now Vodacom has no clue internally *** is going on!!
Here you point out what I am supposed to do, yet when i follow your own advice, it does not work. For decades now Vodacom has no clue internally *** is going on!!
NH
Naresh H's update01 Jun 2022, 18:32
Reviewer Update
https://www.hellopeter.com/vodacom/reviews/credit-checks-are-not-factual-***
Here you point out what I am supposed to do, yet when i follow your own advice, it does not work. For decades now Vodacom has no clue internally *** is going on!!
Here you point out what I am supposed to do, yet when i follow your own advice, it does not work. For decades now Vodacom has no clue internally *** is going on!!
