Vodacom does not want new business

Never has it been so difficult to make a purchase on contract.

After weeks of struggling to purchase two new laptops from Incredible Connections through Vodacom, I was allowed to get 1 laptop on contract after which I had to wait another week for the 1st payment to go off my account before I was allowed to apply for the second laptop.

This is all under by business for which I already provided all documentation, bank statements etc...

Now after a month, I returned to Incredible Connection just to find out that on their system it says, "REFERRED - Due to no payment received"...I was not informed about any problems!

I was told to contact Vodacom myself in order to resolve the issue? Not sure what I could tell them and how I was going to resolve the problem but what can you do...Vodacom reviewed my account and confirmed that there was no problem at all. Everything was fine on their side...

Incredible sent me away with instructions to send new 3 month bank statements requyired by Vodacom or their system...Why? "To confirm that it is me????" How will bank details confirm that it is me? Bank statements I already provided 3 weeks earlier... Ridiculous!

Anyway, I returned home AGAIN without the purchase and sent the new bank statements...

NOW, I receive an email to complete a "Personal Aplication Form" in order to get granted the business contract which I am applying for????

How can I sign and complete a personal application form in order to validate the business contract I already signed and completed in store? This is madness surely...

Anyway, it is clear that Vodacom does not require my business and I will therefore go somewhere else and buy the laptop cash.

What a waste of time and energy...

This is the worst shopping experience ever! What a pity for something that should be so simple...