Vodacom does not Value their customers

For years I have been part of the Vodacom family without any complaints. But in recent years simce Vodacom started adopting promotions where you win airtime or whatever, everything has just been going downhill. •Airtime disappears in about 5 minutes while I have data. •Started using Vodacom ticket bundles, but instead of the tocket being used, my airtime and anytime data is used. I have phoned customer services numerous times regarding the issue and it still persists. They have refunded me with minimum amounts of airtime( and when I say minimum, I mean minimum) to make up for the data I have lost, but I can not purchase the data back as there is no selection in the app to buy data for that amount of airtime. •The excuses are that my phone auto updates(keep in mind all my updates are turned off, need to do it manually!!!) •Latest excuse is that my applications are not the latest versions, thus the ticket is not used(WHAT??). I am deeply, deeply disappointed Vodacom. Will definitely be migrating soon.