pM
pleasure M
1 reviews | Active since Sept 2020
13 Sept 2020, 17:26
Vodacom does not value it's clients
My query has not been resolved since 2019. They always promise to call me but they never do so. I have sent numerous emails and made a lot of calls for 1 single problem but nothing happens. I would never recommend anyone to vodacom. Vodacom has ruined my financial situation.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
13 Sept 2020, 22:20 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Sept 2020, 22:20
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
17 Sept 2020, 17:38Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,
Vodacom's reply17 Sept 2020, 17:38
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, your query has now been resolved. Regards Consumer Website Team
Best regards,
pM
pleasure M's updateReviewer Update
21 May 2021, 17:40How was it resolved?
pM
pleasure M's update21 May 2021, 17:40
Reviewer Update
How was it resolved?