Vodacom does not take their customers seriously.

In February I got a new blackberry 9720. Two weeks after using the phone, it started having network problem. I went to vodacom repair centre more than one time but they cannot detect the problem of the phone. I even received a call from a technician at advanced repair centre and he even stated that since the phone is new, should they not be able to detect the problem a new phone needs to be issues to me. I have assessing the extent of the problem up to date. At time the phone can be on SOS for more than minutes at times, I get missed calls while my phone is off.<br> <br> In April i booked in the phone again, and the results came back stating that there's nothing wrong with the phone and advice to changed the sim. i bought a new sim card which was an extra expense hoping that the problem will be resolved. unfortunately for me i still experience the same problem about the phone loosing signals.<br> <br> Looking forward to a prompt response. [Email Removed] ***