1 reviews | Active since Jun 2016
Vodacom does not stop your contract after signing that it needs to be stopped
<p>I had a contract with vodacom which i gave them a month notice on the 23rd month of the contract that it needs to be stopped. This never happened and the service continued without my concsent or any notification. Additional charges were incurred when they did not switch of and vodacom is keeping me liable for theyr mistake. Realy pathetic if i payd on time each and every month and following their procedures in terms of stopping the contract, vodacom handed me over and wish they could take me to court as i have the proof of the signed document which vodacom never processed.</p> <p>Please make sure that vodacom stops your contract as you request.</p>
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Regards
Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint
Please note that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards
Consumer Website Team
